Delete your Ezfit account

Last updated 27 October 2026

You can delete your Ezfit account and everything in it at any time: from the app, or by asking us if you no longer have the app.

In the app

Open Ezfit and tap your avatar at the top of Home to open your profile.
Scroll down and tap Delete account.
Type the word shown on screen, then tap Delete account again to confirm. If you signed in with Apple, Apple asks you to confirm once more.

Your account and everything in it are deleted right away, and the phone is cleared.

Ezfit Plus: deleting your account doesn’t cancel the subscription. Cancel it first in your iPhone’s Settings → your name → Subscriptions (or Google Play → Payments & subscriptions), or the store keeps charging.

Without the app

Write to support@clapd.app from the email address on your Ezfit account, with the subject “Delete my Ezfit account”. If you used Apple’s Hide My Email, write from the address you use with Apple, and say so; we may ask a question to make sure the account is yours. We delete the account within 30 days and reply when it’s done.

What’s deleted

Your account and sign-in details.
Your profile, closet, saved looks, outfit calendar, passed-on pieces and stylist chat.
Your backed-up piece photos.
Your AI usage records and their monthly totals.
Reports you sent.
Your Ezfit Plus record, here and at RevenueCat (which keeps track of store purchases for Ezfit).
Sign in with Apple: Ezfit is removed from your Apple Account.

What may stay for a while

The database’s automatic backups can hold deleted data for a few more days, until they’re replaced.
Anthropic, the AI service, deletes what your requests sent within 30 days (longer only if its safety systems flagged a request, or the law requires it).
Other phones signed in to the account keep their own copy until you sign out or delete the app there.
Apple and Google keep their own records of an Ezfit Plus purchase, under their privacy policies.
If you signed in with Apple and asked us to delete the account by email, remove Ezfit yourself in your iPhone’s Settings → your name → Sign-In & Security → Sign in with Apple.